Reviews

 
 
 
  
 
 
 
  
 
 
 Chuito57 
 
2024-05-08
 
 
  
 
We hired Michaels & Marc Restoration as our “Contractor” and they did a wonderful job of replacing our roof due to hail! We were so lucky to have found their company on the internet and our initial meeting was scheduled very quickly with their agent, Allie Whitworth.  She was very professional and provided a ton of experience and quality services. A few things stood out for us!
1. Getting our quote was fast and easy and, Allie provided us a professional proposal with several options while talking us through them.
2. The lowest price option was still a high-quality product.  We were not looking for the cheapest – We were looking for best value and quality product. Allie listened to our requests and took time to answer all of our questions.
3. There was a considerable disagreement regarding the amount of loss calculated on our claim.  We found that our insurance company was only going to pay for a portion of our roof.  As our Contractor, Allie took the lead again to submit an “Appraisal Demand Letter with our insurance agent.  By invoking the appraisal clause with our policy contract, Allie and her team were able to approve our entire roof for replacement.
4. Installation started as scheduled and planned. They kept us informed every step of the way, when to expect materials, and when the crew was planning to show up.  The crew was professional and cleaned up after themselves every day.  We noticed our neighbors were also having roofs replaced, all different contractors and, we noticed the difference in “workmanship, cleanup, etc.” We never had any problems of trash, nails materials left in our driveway!
5. Once the city of Parker completed their inspection, about a week later we received notice that we passed which we were not surprised due to all the professional work Allie and her team did.  After the final inspection payment was very flexible with a credit card or check.
6. We hope that we don’t have to go through this for a long time as our high-quality product was Owens Corning TruDefinition Duration Level 4 shingles which means as a homeowner of a single family detached home, lifetime coverage means that our warranty is in effect for manufacturing defects as long as we own our home. For any and all roofing projects we will most definitely do business with Allie Whitworth and Michaels & Marc Restoration again!
  
 
 
  
 
 
 
  
 
 
 Daniel Levine 
 
2024-05-02
 
 
  
 
Our roof, siding, and gutters were badly damaged in a hailstorm, and Allie Whitworth knocked on our door days later and became our personal crusader against the insurance company to get the exterior of our home entirely renovated--and largely paid for by insurance. She was a phenomenal point person, professional, very pleasant to deal with, a great communicator, and tireless in her determination to get as much as possible covered by insurance. And when the renovation finally began, she worked patiently with us and the crews to see to every detail, and now our house looks absolutely gorgeous. We highly recommend this company and Allie in particular.
  
 
 
  
 
 
 
  
 
 
 Steven Conner 
 
2024-04-26
 
 
  
 
Michael's and Marc are excellent! Throughout this process, including weather delays, and changing insurance companies, I was notified of my progress. Allie Whitworth was an absolute gem to work with. She was willing to meet at different locations and times, accommodating my odd work schedule. She even went to match my trim with my gutters for me and help choose my paint color. I love the results!
All of the contractors were thorough and efficient, and left everything tidy when they were done. Actually better than before. I'd recommend!
  
 
 
  
 
 
 
  
 
 
 Cris Bonser 
 
2024-03-09
 
 
  
 
An absolute pleasure to work with such professional contractors, the roofing and painting contractors were superb in their area of expertise and we appreciate how well they cleaned up and left our property without a trace of the work preformed.

Allie Whitworth was very patient, and knowledgable in helping navigate our insurance claim and helped us to extend the damage coverage for %100 of the restoration.  We couldn't be happier with the overall outcome.
  
 
 
  
 
 
 
  
 
 
 Aileen Bradley 
 
2024-03-06
 
 
  
 
We had Michaels & Marc Restoration Company look at our roof, after a hail storm, to see if we had damage. Having found damage we proceeded to have them give us an estimate.  We research the company, read reviews, saw that they had an A+ rating from the BBB and had been accredited since 2013 and decided to have the Company proceed with the project.
Allie was in charge of the project which involved roof, gutter and deck damage.   She handled all the dealings with the insurance company and was very professional from the beginning to the end.  All three repair crews had excellent work ethic.  They were detailed, thorough, complete, neat and courteous.  Allie kept us informed at every step of the project.
I would highly recommend Allie at Michaels & Marc Restoration for handling your project.  You will not be disappointed with the end results.  Allie is truly an asset to her Company and a professional in her field.
  
 
 
  
 
 
 
  
 
 
 dorelle peters 
 
2024-03-02
 
 
  
 
Michaels & Marc worked with us on our roof replacement due to hail damage. They helped us navigate our claim and worked through a less than easy process with our insurance. Through their help our insurance finally covered everything, including items they initially declined to cover. Thanks to their hard work and expertise in navigating the insurance process, Michaels and Marc ensured that we were covered for the full cost of the replacement.
  
 
 
  
 
 
 
  
 
 
 Korrie Denning 
 
2024-02-27
 
 
  
 
We had an excellent experience with Michaels and Marc! Allie helped us through a complex insurance claim after hail damaged our home. She was patient and persistent. When the work was done, it was done well. Thank you Allie!!!!
  
 
 
  
 
 
 
  
 
 
 Gerald Martinez 
 
2023-11-10
 
 
  
 
Good customer service
Very professional
  
 
 
  
 
 
 
  
 
 
 Cheri Whipple 
 
2023-10-27
 
 
  
 
I highly recommend this amazing company! We have worked with Allie on multiple home reno projects and have been pleased each time. They are professional and their quality of work is second to none. Allie is available through the entire process and makes sure the work we are contracted for is done correctly and on time. Any questions or concerns we had were addressed and resolved in a timely and extremely professional manner. We will use her for all our future home remodel projects!
  
 
 
  
 
 
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