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Completed Homey roof after a Colorado hail claim

Colorado insurance guide · Updated Oct 22, 2026

Colorado roof insurance claims, explained.Every term, in plain English.

ACV, RCV, depreciation, roof payment schedules, cosmetic exclusions, hail deductibles and your rights under Colorado law. Plus a free policy check before you file.

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The main thing

Read your policy before you file. It decides your check.

Two neighbors with the same hail can get very different checks because their policies are different. The Colorado Division of Insurance notes a policy can pay replacement cost on the house and only actual cash value on the roof (DOI / NAIC Claims Guide). Below is every term you'll run into, with a plain-English box under each.

Find out before you file, free policy check

What we go over with you

  1. Your wind/hail deductible, in dollars
  2. Replacement cost, ACV or a roof schedule
  3. Cosmetic or marring endorsements
  4. Ordinance or Law coverage
  5. A photo inspection of your roof

Plain-English glossary

How will my insurance pay for my roof?

RCV (Replacement Cost Value)

The cost to repair or replace damaged property with new material, without subtracting for age.

In plain EnglishYour policy pays what a new roof costs today, minus your deductible. Check your declarations page: if it doesn't say replacement cost, you likely have ACV.

Source: Colorado DOI / NAIC Claims Guide

ACV (Actual Cash Value)

Replacement cost minus depreciation.

In plain EnglishYou get paid what your old roof was worth, not what a new one costs. The older the roof, the smaller the check, and you cover the gap.

Source: Colorado DOI / NAIC Claims Guide

Depreciation

The amount taken off for age and wear.

In plain EnglishIt's the "your roof was already used" discount. In the DOI's example, a 10-year-old $15,000 roof loses $10,000 to depreciation on an ACV policy.

Source: Colorado DOI / NAIC Claims Guide

Recoverable depreciation

On many replacement cost policies, the insurer pays the depreciated amount first and releases the held-back depreciation after the work is done.

In plain EnglishThe first check is not always the whole check. Finishing the roof and sending proof is how you get the rest. Your policy wording controls this.

Roof paid differently than the house

A policy can pay replacement cost on the home but only ACV on the roof.

In plain English"I have replacement cost" may not mean your roof does. Look for a separate roof endorsement.

Source: Colorado DOI / NAIC Claims Guide

Allstate Roof Surfaces Endorsement (Roof Surface Payment Schedule)

Allstate form AVP84. For wind or hail roof damage, Allstate pays the smallest of: the repair cost, a percentage of roof replacement cost based on roof age and material, or the dwelling limit. The deductible applies on top, and code upgrades are not included.

In plain EnglishNot every Allstate policy has this, but we're seeing it more and more. Check your declarations page; if it's there, here's what it means: Allstate pays a set percentage of a new roof based on how old yours is. For asphalt shingles that's 70% at 10 years old, 40% at 20, and 25% at 25 or older, before your deductible.

Source: Allstate Roof Surfaces Endorsement AVP84 (agency copy, 2015 edition) · Allstate schedule guide + calculator

American Family roof coverage

American Family's base home policy pays ACV on roofs; replacement cost for wind and hail is an add-on if your roof qualifies by age and type.

In plain EnglishIf you're with AmFam and never added roof replacement cost, expect a depreciated payment.

Source: American Family: roof damage coverage

Takeaways

  • Find "replacement cost" or "actual cash value" on your declarations page.
  • Look for a separate roof endorsement, like Allstate's AVP84.
  • Older roof + ACV or a schedule = a bigger gap you pay.

Plain-English glossary

What will I pay out of pocket?

Percentage wind/hail deductible

Many Colorado policies set the wind/hail deductible as a percentage of your dwelling coverage, for example 1%, 2% or 5%.

In plain EnglishA 2% deductible on $500,000 of coverage is $10,000 you pay first. If the damage costs less than that, the insurer pays nothing.

Source: Colorado Division of Insurance storm tips

Deductible waivers are illegal

Under C.R.S. 6-22-105, a Colorado roofer can't advertise or promise to pay, waive or rebate any part of your insurance deductible.

In plain EnglishYour deductible is yours to pay. A roofer who offers to "cover it" is breaking state law, and the insurer can refuse that roofer's estimate.

Source: C.R.S. 6-22-105

Ordinance or law (code upgrade) coverage

Pays added costs caused by enforcing building codes when repairing or rebuilding. Colorado HB23-1174 requires insurers to offer this coverage on qualifying policies.

In plain EnglishIf code requires something your old roof didn't have, this is the coverage that pays for it, up to its limit. Look for "Ordinance or Law" on your declarations page.

Source: HB23-1174 · Allstate AVP84 excludes code costs from schedule payments

Matching

Whether new material has to match undamaged areas.

In plain EnglishColorado has no law requiring an insurer to match undamaged siding or paint. It only has to fix the actual damage, so the policy wording matters.

Source: Colorado DOI: After a hail storm FAQ

Takeaways

  • Know your wind/hail deductible in dollars before you file.
  • No Colorado roofer can legally cover your deductible.
  • Check for Ordinance or Law coverage and its limit.

Find out before you file, free policy check.

We read your declarations page with you and inspect the roof. Free, no obligation.

Plain-English glossary

Will dents in metal be covered?

Cosmetic damage exclusion

An endorsement that excludes hail or wind damage that only changes appearance (marring, pitting, dents) but still keeps water out. Standard industry versions (ISO HO 06 43 and HO 06 44) are available in Colorado.

In plain EnglishNot every policy has one (including Farmers and Foremost), but we're seeing them more and more. Check your declarations page; if it's there, here's what it means: dents that don't cause leaks may pay nothing. Damage that breaks the seal, like punctures, cracked vent boots or open seams, is still covered damage.

Source: PropertyCasualty360: ISO cosmetic exclusions

State Farm metal roof exclusion

To get State Farm's premium discount for qualifying impact-resistant metal roofing, you must sign the "Exclusion of Cosmetic Loss to Metal Roof Covering Caused by Hail" endorsement. It's your choice.

In plain EnglishThe cheaper premium on a metal roof can come with no coverage for cosmetic hail dents. Ask your agent whether you signed it.

Source: State Farm roofing premium credits listing

Marring coverage (Foremost)

Foremost's dwelling-fire forms add "Marring Coverage Other Than Metal Roof Surface Material", which covers hail marring on metal gutters, downspouts, metal roof components, doors, windows, solar and HVAC, but not metal roof surfaces. It isn't available if the property had a paid hail loss in the last five years.

In plain EnglishNot every Foremost policy has this. Check your declarations page; if it's there, it buys back coverage for dented gutters and metal trim, but never for dents in a metal roof itself. If it's not on your policy, those dents may not be covered.

Source: Foremost dwelling fire forms highlights (national; Colorado availability not confirmed) · Farmers / Foremost metal guide

Takeaways

  • Metal roof, gutters or siding? Search your endorsements for "cosmetic" or "marring".
  • Leaks, punctures and broken seals are not cosmetic.

Plain-English glossary

What do these policy papers mean?

Declarations page

The summary page of your policy: coverage limits, deductibles and the list of endorsements.

In plain EnglishThis one page tells you most of what matters: your deductible, whether you have replacement cost, and which add-ons or exclusions apply.

Source: Colorado DOI / NAIC Claims Guide

Endorsement

A form that adds to, removes or changes your base policy.

In plain EnglishEndorsements are where roof surprises hide. Read every title in the list on your declarations page.

3-business-day policy copy right

Under C.R.S. 10-4-110.8, a Colorado homeowner's insurer must make a copy of your policy, including declarations and endorsements, available within 3 business days of your request.

In plain EnglishYou can get your full policy in a few days just by asking. Do it before you file.

Source: C.R.S. 10-4-110.8

Supplement

A request to the insurer to add items that were missed or found later, such as damaged decking discovered at tear-off.

In plain EnglishThe first estimate isn't always the final one. When hidden damage shows up, it gets photographed and sent to your insurer before it's covered up.

Source: Colorado DOI: estimates can change

Appraisal

A process in many policies for settling disagreements about the amount of a loss, usually with each side choosing an appraiser and an umpire deciding.

In plain EnglishIf you and your insurer agree it's covered but not on the price, appraisal may be an option. Your policy explains the steps.

Takeaways

  • Ask for your full policy. You're entitled to it within 3 business days.
  • The declarations page plus the endorsement list tells you most of the story.

Find out before you file, free policy check.

We read your declarations page with you and inspect the roof. Free, no obligation.

Plain-English glossary

What are my rights with a Colorado roofer?

72-hour cancel after signing

Colorado roofing contracts must let you cancel within 72 hours of signing and get a full refund of any deposit.

In plain EnglishChanged your mind? You have 3 days to cancel and get your deposit back.

Source: C.R.S. 6-22-103

72-hour cancel after a denial

If you plan to pay with insurance, you can cancel within 72 hours after receiving a written denial (in whole or in part) from your insurer. The roofer must return payments within 10 days, except for work already done.

In plain EnglishIf your insurer says no in writing, you can back out of the roofing contract.

Source: C.R.S. 6-22-104

Deposit held in trust

The contract must state in bold that the roofer holds your payment in trust until materials are delivered or most of the work is done.

In plain EnglishYour deposit is protected until real work starts.

Source: C.R.S. 6-22-103

Roofers aren't adjusters

Colorado law says a roofer can't claim to be or act as a public adjuster. A roofer with a signed contract can discuss the scope of repairs with your insurer.

In plain EnglishWe talk scope with your insurance company once you hire us. We don't negotiate your claim as your adjuster.

Source: C.R.S. 6-22-105(3)

Takeaways

  • 3 days to cancel after signing.
  • 3 days to cancel after a written denial.
  • Your deposit is held in trust.

Colorado rulings & rules

What have Colorado courts and regulators said?

Appraisal can include causation

In BonBeck Parker v. Travelers (10th Cir. 2021), applying Colorado law, the court held that "amount of loss" in that policy's appraisal clause includes causation disputes, so appraisers could decide whether hail caused the disputed roof damage.

In plain English"It's wear and tear, not hail" may still be an appraisal question. It depends on your policy's wording.

Source: BonBeck Parker, LLC v. Travelers, 14 F.4th 1169 (10th Cir. 2021)

Matching

In Bertisen v. Travelers (D. Colo. Sept. 8, 2023), a federal judge read an ambiguous policy in the homeowners' favor and held that it covered matching on a concrete tile roof.

In plain EnglishA patch that doesn't match isn't automatically the final answer. That was one ruling on one policy.

Source: Bertisen v. Travelers Home & Marine, No. 20-cv-03650 (D. Colo.)

Aerial photos and nonrenewals

DOI Bulletin B-5.57 (effective March 16, 2026) says aerial imagery shouldn't be the sole basis for adverse actions such as nonrenewals or claim reductions. Separately, C.R.S. 10-4-110.7 requires 60 days' mailed notice, with reasons, before a homeowners nonrenewal.

In plain EnglishA satellite picture alone shouldn't cost you your policy, and you get two months' written notice. What to do.

Source: DOI Bulletin B-5.57 · C.R.S. 10-4-110.7

Appraisal vs. supplement · ACV checks & code items

Roof insurance FAQ

Quick answers to common questions.

Call or text (720) 948-5726, Mon–Sat 9–7.

Related guides:

What is the difference between ACV and RCV on a roof claim?

RCV (replacement cost) pays what a new roof costs, minus your deductible. ACV (actual cash value) subtracts depreciation for age first, so older roofs get smaller checks. Your declarations page shows which you have.

What is Allstate's roof surface payment schedule?

It's Allstate's Roof Surfaces Endorsement (form AVP84). For wind or hail roof damage it pays a percentage of replacement cost based on roof age and material, for example 70% for a 10-year-old asphalt shingle roof, and the deductible still applies.

Can a Colorado roofer pay or waive my deductible?

No. C.R.S. 6-22-105 prohibits roofers from advertising or promising to pay, waive or rebate any part of an insurance deductible.

Does insurance have to match my undamaged siding or roof in Colorado?

The Colorado Division of Insurance says there is no law requiring insurers to match undamaged siding or paint. The insurer must repair the actual damage; your policy wording controls the rest.

How do I get a copy of my homeowners policy in Colorado?

Ask your insurer. Under C.R.S. 10-4-110.8 it must make your policy, declarations and endorsements available within 3 business days of your request.

Can I cancel a roofing contract in Colorado?

Yes. You can cancel within 72 hours of signing for a full deposit refund, and within 72 hours of receiving a written insurance denial if insurance is paying.

Are hail dents in a metal roof covered?

It depends on your policy. A cosmetic damage exclusion can remove coverage for dents that don't affect function. Punctures, open seams and broken seals are functional damage.

Find out before you file, free policy check.

We read your declarations page with you and inspect the roof. Free, no obligation.

This guide explains common policy terms and Colorado law in general. Your policy wording controls your coverage; ask your insurer or agent about your policy. Written by Jeff Kish, founder of Homey Roofing and Restoration (in roofing since 2009). Reviewed by Allie Whitworth, Homey sales & operations and licensed Colorado REALTOR® with RE/MAX Professionals. Homey Roofing and Restoration is a roofing contractor, not a public adjuster. Updated Oct 22, 2026.

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