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Completed Homey roof after a Colorado hail claim

Colorado insurance guide · Updated Oct 22, 2026

State Farm roof claim denied or partial?Here's what Colorado homeowners can do.

Not every State Farm policy has these endorsements, but we're seeing percentage hail deductibles and metal cosmetic exclusions more and more. Here's how to read yours and what to do after a denial or partial approval.

3 daysto get your policy on request (C.R.S. 10-4-110.8)
72 hrsto cancel a roofing contract after a denial (C.R.S. 6-22-104)
$0a roofer can legally put toward your deductible

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Not every State Farm policy has this, but we're seeing it more and more.

Check your own declarations page. If a Windstorm or Hail Deductible endorsement or the metal roof cosmetic exclusion is listed there, this page explains what it means for your roof and your check.

Find out before you file, free policy check: (720) 948-5726

Before you file

Free State Farm policy check. Know your number first.

State Farm claims in Colorado often turn on two things: a percentage wind/hail deductible and how many slopes the adjuster counts. Know both before you file, or before you accept a partial.

Free State Farm policy check

What we check with you

  1. Your wind/hail deductible in dollars
  2. Replacement cost or ACV on the roof
  3. Metal cosmetic exclusion, if any
  4. A slope-by-slope photo inspection

Your number

What will State Farm actually pay on my roof?

Separate wind/hail deductible

State Farm says Colorado policies cover wind and hail damage but can carry a separate Windstorm or Hail Deductible endorsement. The deductible amount is shown as a percentage.

In plain EnglishYour hail deductible may not be the flat number you remember. It can be a percent of your dwelling coverage, so 2% on $500,000 is $10,000 you pay first.

Source: State Farm windstorm or hail coverage information (May 2026) · Colorado DOI hail advisory

Replacement cost vs. actual cash value (ACV)

On a replacement-cost policy the first check is usually the depreciated amount; the held-back depreciation is paid after the work is done. On an ACV roof, depreciation is never paid back.

In plain EnglishRCV = you get the rest after the new roof is on. ACV = the age discount is gone for good. Check which one you have before you file.

Source: Colorado DOI hail advisory

The deductible is yours

Since SB 12-038 (2012), Colorado law says a roofer working on an insurance claim can't advertise or promise to pay, waive or rebate any part of your deductible. If one does, your insurer doesn't have to consider that roofer's estimate.

In plain EnglishNo roofer can legally "cover" or "eat" your deductible. If someone offers, walk away. It can sink your claim.

Source: C.R.S. 6-22-105 · SB 12-038 fact sheet (Colorado Roofing Association)

Free State Farm policy check.

We read your declarations page with you and inspect the roof. Free, no obligation.

Metal roofs

Does State Farm exclude hail dents on metal roofs?

"Exclusion of Cosmetic Loss to Metal Roof Covering Caused by Hail"

To get State Farm's premium discount for qualifying impact-resistant metal roofing, the policyholder must sign this endorsement. State Farm says it's your choice whether to request the discount.

In plain EnglishThe cheaper premium on a metal roof can come with zero coverage for dents that are only cosmetic. Leaks, punctures and broken seams are a different story.

Source: State Farm qualifying roofing products · State Farm roofing certification form

Cosmetic vs. functional damage

Cosmetic means the surface looks damaged but still keeps water out. Functional damage affects how the roof works or how long it lasts.

In plain EnglishA dent is a fight about looks. A cracked boot, torn seam or bruised shingle mat is real damage and gets argued with photos, not opinions.

Denied or partial

State Farm denied my roof or paid for one slope. Now what?

1. Get the denial in writing

The Colorado DOI says to get a written letter with the reason and the exact policy language the insurer is relying on (DOI advisory).

2. Get your full policy

Colorado insurers must make your policy and endorsements available within 3 business days of a request (C.R.S. 10-4-110.8).

3. Document every slope

Test squares, chalked hits, soft metals, vents, gutters and interior stains, all photographed and dated.

4. Ask for a re-inspection, then consider appraisal

Most homeowners policies have an appraisal clause for disputes over the amount of loss. Read yours. How appraisal works.

Partial-slope (repair) approval

The adjuster approves shingles on one or two slopes instead of the whole roof.

In plain EnglishPatching a few slopes on a hail-beaten roof can leave you with mismatched shingles and the rest of the damage unpaid. The fix is better documentation of every slope.

Supplement

A request for more money after the first estimate, for damage or code items found during the work.

In plain EnglishThe first estimate is rarely the last. The DOI says to tell your insurer about added damage before the work continues.

Source: Colorado DOI hail advisory

Appraisal

A policy process where you and the insurer each pick an appraiser and an umpire settles the amount of loss if they disagree.

In plain EnglishWhen the fight is about how much, not whether you're covered, appraisal can break the tie without a lawsuit.

Rescinding your roofing contract after a denial

If your claim is denied in whole or in part, Colorado lets you cancel a roofing contract paid from insurance within 72 hours of the insurer's written notice.

In plain EnglishYou're never locked into a roofer if the insurer says no.

Source: C.R.S. 6-22-104

Free State Farm policy check.

We read your declarations page with you and inspect the roof. Free, no obligation.

How Homey helps

What does Homey do on a State Farm claim?

We inspect and photograph every slope, read your declarations page with you, meet the adjuster on site, and document what was missed. If the number is still wrong, we explain your options under your policy, including appraisal. We're a roofing contractor, not a public adjuster, and we never touch your deductible.

Takeaways

  • Know your wind/hail deductible in dollars before you file.
  • Metal roof discount = possible cosmetic exclusion.
  • Denials need a written reason and policy language.
  • Partial approvals get fixed with slope-by-slope proof.

Colorado rulings & rules

What have Colorado courts and regulators said?

Appraisal can include causation

In BonBeck Parker v. Travelers (10th Cir. 2021), applying Colorado law, the court held that "amount of loss" in that policy's appraisal clause includes causation disputes, so appraisers could decide whether hail caused the disputed roof damage.

In plain English"It's wear and tear, not hail" may still be an appraisal question. It depends on your policy's wording.

Source: BonBeck Parker, LLC v. Travelers, 14 F.4th 1169 (10th Cir. 2021)

Matching

In Bertisen v. Travelers (D. Colo. Sept. 8, 2023), a federal judge read an ambiguous policy in the homeowners' favor and held that it covered matching on a concrete tile roof.

In plain EnglishA patch that doesn't match isn't automatically the final answer. That was one ruling on one policy.

Source: Bertisen v. Travelers Home & Marine, No. 20-cv-03650 (D. Colo.)

Aerial photos and nonrenewals

DOI Bulletin B-5.57 (effective March 16, 2026) says aerial imagery shouldn't be the sole basis for adverse actions such as nonrenewals or claim reductions. Separately, C.R.S. 10-4-110.7 requires 60 days' mailed notice, with reasons, before a homeowners nonrenewal.

In plain EnglishA satellite picture alone shouldn't cost you your policy, and you get two months' written notice. What to do.

Source: DOI Bulletin B-5.57 · C.R.S. 10-4-110.7

Appraisal vs. supplement · ACV checks & code items

FAQ

Quick answers.

Call or text (720) 948-5726, Mon–Sat 9–7.

Related guides:

Does State Farm cover hail damage to roofs in Colorado?

State Farm says wind and hail damage is covered on its Colorado property policies, but a separate wind/hail deductible endorsement can apply. Your declarations page shows your deductible and any endorsements.

Why did State Farm only pay for part of my roof?

Usually because the adjuster found qualifying damage on only some slopes. Slope-by-slope photo documentation, a re-inspection request and, if needed, appraisal are the usual next steps.

Does State Farm exclude cosmetic hail damage on metal roofs?

If you took State Farm's discount for qualifying impact-resistant metal roofing, you signed the Exclusion of Cosmetic Loss to Metal Roof Covering Caused by Hail endorsement. Not every policy has it.

Can a roofer pay my State Farm deductible?

No. Colorado law (C.R.S. 6-22-105, from SB 12-038) bars roofers from advertising or promising to pay, waive or rebate your deductible.

How do I get a copy of my State Farm policy?

Ask State Farm in writing. Colorado law requires insurers to make the policy available within 3 business days of a request.

Is Homey a public adjuster?

No. Homey is a roofing contractor. We document damage and discuss the scope of repairs with your insurer when you hire us, which Colorado law allows.

Free State Farm policy check.

We read your declarations page with you and inspect the roof. Free, no obligation.

State Farm details come from State Farm's published windstorm/hail and roofing-discount documents. Written by Jeff Kish, founder of Homey Roofing and Restoration (in roofing since 2009). Reviewed by Allie Whitworth, Homey sales & operations and licensed Colorado REALTOR® with RE/MAX Professionals. Homey Roofing and Restoration is a roofing contractor, not a public adjuster. Your policy wording controls your coverage. Updated Oct 22, 2026.

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